Customer information

As a responsible manufacturer of powerful and innovative power tools, every now and then STIHL has to decide to issue a recall for potentially affected machines. We give you an overview of all recalls and the corresponding details.

Due to supply bottlenecks and increased material and logistics costs in the course of the COVID-19 pandemic, selected products will be subject to moderate price adjustments from 1 July, 2021.  The current prices are stated in our online shop. These may be different from prices indicated in the product catalogue.

STIHL products are renowned for their strict quality and safety standards – but imitations and copies are not. We tell you how to protect yourself against the potential dangers of counterfeit products.

“Non-conforming” power tools are increasingly appearing on the European market in various retail settings. Non-conformity means that the relevant legal requirements have not been met, in particular with respect to safety and emissions standards designed to protect the user and the environment.

STIHL takes the current situation regarding the spread of COVID-19 extremely seriously. Important information for visitors, suppliers, and external service providers can be found here.

Want to know whether your STIHL or VIKING product is compatible with E10 fuel? The information you need is here.